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Contact Us

Mailing Address
P.O. Box 33338
Lewis McChord, WA 98433-0338

Member Contact Center
Local: 1.253.964.3113
Toll-Free: 1.866.968.7128
Germany: 0800.181.7154 (Germany)

Member Contact Center Hours
Mon – Fri, 8 AM – 6 PM, Sat, 9 AM - 4 PM
Military Pay Day: 7 AM – 6 PM


Phone Teller
Local: 1.253.964.3636
Toll-Free: 1.800.515.9111

To Report a Card Lost or Stolen After Hours
Toll-Free: 1.866.767.0811
Report Lost or Stolen Card Online

Career Opportunities

ABA / Routing Number

Mortgage Department (Monday – Friday 9:00 AM – 5:30 PM)

Mortgage Address: 6310 Mt. Tacoma Drive SW, Lakewood, WA 98499-0508


Holiday Closure

All ACU branches will be closed on Monday, May 25th in observance of Memorial Day.

What's New

Reload Prepaid Online

Members can now reload ACU prepaid debit cards online from an ACU checking, savings, or Visa credit card.

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Member Offers

Infinite 6.9% Balance Transfer

Transfer your credit card balances to an ACU Visa at 6.9%.The rate is good until the balance transferred is paid in full. Plus, there are no balance transfer fees.

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