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Contact Us

Mailing Address
P.O. Box 33338
Lewis McChord, WA 98433-0338

Member Contact Center
Local: 1.253.964.3113
Toll-Free: 1.866.968.7128
Germany: 0800.181.7154 (Germany)

Member Contact Center Hours
Mon – Fri, 8 AM – 6 PM, Sat, 9 AM - 4 PM
Military Pay Day: 7 AM – 6 PM


Phone Teller
Local: 1.253.964.3636
Toll-Free: 1.800.515.9111

Career Opportunities

ABA / Routing Number

Mortgage Department (Monday – Friday 9:00 AM – 5:30 PM)

Mortgage Phone Number (Local):  253.591.6871
Mortgage Phone Number (Toll-Free):  866.968.7128 x6871
Mortgage Address: 6310 Mt. Tacoma Drive SW, Lakewood, WA 98499-0508


Heartbleed bug

ACU has assessed our website and determined the site is not susceptible to the vulnerabilities described. Rest assured knowing that when you enter your online banking credentials your information is safe and secure.

What's New

Visa Fraud Alert Program

To ensure the safety of your ACU Visa cards, cardholders that have provided a mobile number will be enrolled in this program that sends a text alert to your mobile phone when a suspicious transaction is detected on your card.

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Member Offers

60th Anniversary Contest

It's our anniversary, but you get the gifts. 6 winners will be chosen monthly to receive a $60 deposit to their share/savings account.

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