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Contact Us

Mailing Address
P.O. Box 33338
Lewis McChord, WA 98433-0338

Member Contact Center
Local: 1.253.964.3113
Toll-Free: 1.866.968.7128
Germany: 0800.181.7154 (Germany)

Member Contact Center Hours
Mon – Fri, 8 AM – 6 PM, Sat, 9 AM - 4 PM
Military Pay Day: 7 AM – 6 PM


Phone Teller
Local: 1.253.964.3636
Toll-Free: 1.800.515.9111

To Report a Card Lost or Stolen After Hours
Toll-Free: 1.866.767.0811
Report Lost or Stolen Card Online

Career Opportunities

ABA / Routing Number

Mortgage Department (Monday – Friday 9:00 AM – 5:30 PM)

Mortgage Address: 6310 Mt. Tacoma Drive SW, Lakewood, WA 98499-0508


Skip A Payment

Need some extra spending money this holiday season? You may be eligible to skip your auto loan, personal loan, or credit card payment.

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What's New

Third Largest ATM Network

Through the CO-OP ATM Network, ACU members have free access to the third largest ATM network in the U.S.

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Member Offers

Earn 2x Points

Earn twice the points on all purchases with your ACU Visa debit card November 25th - December 31st.

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