Getting started
ACU staff are live and available from 8:00am to 6:00pm Monday – Friday and 9:00am to 4:00pm Saturday. If you text after hours or on the weekend, we will get back to you on the next business day. We look forward to communicating with you!
Things that you can text:
- Ask questions about rates
- Ask questions about your loan
- Get your account balance
- Send and receive documents
Message and data rates may apply. See our Terms of Service and Privacy Policy below for more information.