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Testimonials

As your local credit union, our purpose is to meet your needs conveniently and affordably. Unlike banks that generate profit to satisfy stockholders, our profits are returned to you in the form of great rates and lower fees. But don’t take our word for it, see what our members have to say.

“I want to say thanks for all the help from the Lakewood Branch of ACU given to my family since 1987 when we came from Japan. I inquired about different ideas and was given the tools and information to make the most of the situation. Thanks for being there when I needed guidance to achieve the best results.” –Donald, Lakewood

“I was hesitant to switch over from a bank, but from my very first visit to an ACU branch I found the staff to be very capable and polite in their dealings with me and other members. ACU is very military friendly! With shared branching, my wife and I have found it to very convenient with all the military traveling we do. I encourage anyone who is looking for a better way of banking to give ACU a try.” –Robert, JBLM

“After having many issues with banks, I must say America’s Credit Union goes above and beyond to keep every member pleased.” –Dominique, Clovis

“I love being a member of America’s Credit Union. The member service at each branch is exceptionally people friendly. They offer more checking and savings options than traditional banks.” –Gum-Lai, Tacoma

“We have banked with America’s Credit Union through both tours at Fort Lewis. The service has been awesome. Their branch staff has extended some of the best customer service and directions to processes. Thank you America’s Credit Union for the great service.” –Mary, Fort Sill

“My wife and I just recently purchased a car and financed with ACU. Our ACU member service representative at the University Place branch, noticed the huge difference between the dealership’s price and what it was actually worth. By the time this very professional, polite, and honest young lady finished with the general manager of the dealership, the price was $4,000 less out the door. This happened only because our ACU representative took the few extra minutes to look into things for us. Again in closing, we say ‘Thank you.’” –Theodore, University Place

“I have had nothing but amazing experiences at ACU. They do such a great job trying to solve problems and answering questions. I am so glad I made the switch and I will not be going anywhere else anytime soon.” –Lacee, Tacoma

“ACU really takes good care of its members, without the big bank nonsense.” –Jesse, Lakewood

“I have been an ACU member for about 3 years, just retired from the Army at Fort Lewis, and now work in Portland. I currently use Shared Branching to conduct my ACU financial business. I have been through a roller coaster the last year with all these changes. ACU has went out of their way to assist me and provided true member service. Thank you so much! This is why I will remain a loyal ACU member.” –Shelli, Portland

“This is by far the best financial institution I’ve ever had.” –William, Lakewood

“We refinanced our home about a year ago and received a great rate and it was the best loan processing experience we have ever had. Now we have all our accounts at ACU.” –Darleen, Puyallup

“I have been with ACU for 27 years. The branch personnel are very friendly, helpful, and informative. It is a pleasure to do business with ACU.” –Lawrence, DuPont

“The representative in the loan department was the most helpful person we have met in our many years in the military. She was very informative with what our requirements were to get a loan. And, any questions we asked, she answered knowledgably. Truly we say thank you ACU.” –Mary, Lewis McChord

“The service I received at ACU was superior to say the least. I was treated with respect. I never felt un-informed or confused. I am extremely grateful, and appreciate the quality service ACU provided me.” –Eric, DuPont

“I can’t begin to tell you how wonderful it is to have ACU as my financial institution. Even after I moved, I remained a member of the credit union. Now, I have discovered that online services are just as great to use, with very easy instructions.” –Bronwyn, Cincinnati

“ACU is the most member-oriented credit union I have ever dealt with. They helped me fix a situation that seemed hopeless. I highly recommend ACU.” –Kathryn, Lakewood

“I have been a member of the credit union since 1993 and the employees assist me just as they did when I first opened my account. I greatly appreciate that. Many financial institutions reel you in, but sort of forget about you once they get your account. It’s been well over a decade and I still get the same great service I did as a new member.” –Sheila, Seattle

“I love my credit union! Thanks to all that make it a pleasant place to do business.” –Teresha, Tacoma

“Great credit union! I will not bank anywhere else!” –John, Lakewood

“The DuPont Branch has wonderful employees and greet me by name when I enter the branch.” –Nancy, DuPont

“Getting an auto loan was easy and painless. It’s really great to be able to skip a payment. It saved me from causing other possible financial issues. I like the fact that someone picks up the phone every time I call. I don’t have to sit on the phone with an automated recording. Thanks for the support and great customer service!” –Anthony, Spirit Lake, Idaho

 
 
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ACU has assessed our website and determined the site is not susceptible to the vulnerabilities described. Rest assured knowing that when you enter your online banking credentials your information is safe and secure.

What's New

Visa Fraud Alert Program


To ensure the safety of your ACU Visa cards, cardholders that have provided a mobile number will be enrolled in this program that sends a text alert to your mobile phone when a suspicious transaction is detected on your card.

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Member Offers

60th Anniversary Contest


It's our anniversary, but you get the gifts. 6 winners will be chosen monthly to receive a $60 deposit to their share/savings account.

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