With Send Money Powered by PayPal*, you can instantly send money from your ACU account to another person using ACU’s Mobile App. Simply enter the recipient’s email address or mobile phone number and the amount you want to send. It’s secure and easy.
Send Money Powered by PayPal Frequently Asked Questions
Q: How does Send Money Powered by PayPal work?
A: You can send money from your ACU account to another person through ACU’s Online Banking and Mobile Banking. The service is powered by PayPal; you just have to specify the recipient’s email address or cell phone number. For email address, recipients can be in the US and over 190 other countries. For mobile phone numbers, recipients can be in the US and many foreign countries. You can send money using just a mobile number to the following countries (country code): Australia (61), Canada (1), Denmark (45), Finland (358), France (33), Germany (49), Italy (39), Japan (81), Malaysia (60), Mexico (52), Netherlands (31), Norway (47), Poland (48), Russia (7), South Africa (27), Sweden (46), Singapore (65), Spain (34), Turkey (90), United Kingdom (44) You can also save your recipient’s information for future reuse.
There is a limit of $50 per day for first-time recipient, $500 per day (after first transaction), and $2,000 per month for outgoing Send Money transactions. There is a fee of $1.00 for each Send Money transaction. For details, please refer to the ACU Fee Schedule. The fee will be deducted from the same account on which the transfer takes place. If sufficient funds to cover the fee are not available in the account on which the transfer takes place, the transaction will not be completed. To receive money, your recipient must have (or open a new) PayPal account. Your recipient has 30 days to claim the money. After 30 days, the money is returned to your ACU account; the fee is not refunded.
Q: Do I need a PayPal account to send money with Send Money Powered by PayPal?
A: No, you don’t need a PayPal account to send money.
Q: Does the person I’m sending money to need to have an ACU account?
A: No, the person receiving money doesn’t need to be a ACU member. However, the recipient will need a PayPal account (or must sign up for a PayPal account if one does not exist) to access the money.
Q: Does the person I’m sending money to need a PayPal account?
A: Yes. You can send money to almost anyone anywhere around the globe, anytime – even to someone without a PayPal account. However, to access the money, the recipient must have a PayPal account. When PayPal notifies the recipient that money has been sent, simple instructions on how to open a PayPal account are also included. That way, the recipient can quickly open an account if one does not already exist.
Q: How do recipients actually get the money?
A: PayPal account holders receive money directly into their PayPal accounts. If recipients do not have a PayPal account, they simply open a PayPal account and link it with an email address or mobile phone number. Then, when recipients log in to PayPal, they can spend the money online at any merchant that accepts PayPal, transfer the money to an account at another financial institution, or request a check (fee applies for check request).
Q: Will recipients be able to see my ACU account information?
A: No, recipients only see that you have sent money to them. Your financial information is secure. PayPal uses the highest levels of data encryption available, and meets or exceeds all Payment Card Industry compliance standards for data protection.
Q: What happens if I send money, but the recipient doesn’t get it?
A: If the email address or mobile phone number you entered for the recipient is registered to a PayPal account, the funds will be transferred immediately. You are responsible for entering the correct email address or mobile phone number for the recipient. If you type in an incorrect email address or mobile phone number, the payment can be canceled as long as the payment has not been claimed on the PayPal system. Once the payment is claimed, it cannot be canceled.
Q: How long does it take the recipient to get the money?
A: Recipients are notified right away that they’ve received money. The funds transfer quickly to the recipient’s PayPal account. Recipients without PayPal accounts are prompted to set one up. Once the account setup is complete, the funds will appear. Then, the recipient can transfer the funds to an account at another financial institution. While funds are transferred right away, it can take up to three business days for the funds to post to the recipient’s other account.
Q: What happens to unclaimed payments?
A: If the recipient’s email address or mobile phone number is not associated with a PayPal account and the recipient does not link it to an existing PayPal account or open a new PayPal account within 30 days, PayPal will return the unclaimed payment to ACU. ACU will process a payment return and return the money to your ACU account.
*There is a $1 fee per Send Money transaction. Send up to $500 per transaction (maximum of $50 for first-time recipient), $500 per day, and $2,000 per month.