Our Story

Recognition We Never Chased

Awards are not why we do this. But when Forbes, independent rating agencies, and the military units we serve keep saying the same thing, it tells you something about how ACU treats its members.

Mount Rainier over the South Puget Sound
3x
Forbes Best-In-State (2024, 2025, 2026)
5-Star
BauerFinancial Rating
2005
Federal CU of the Year
20+
Military Unit Recognitions
Newest Honor

Forbes Best-In-State Credit Unions 2026

America's Credit Union has been named to the Forbes list of America's Best Credit Unions In Each State for the third consecutive year in 2026, recognizing the top credit unions in Washington as rated by the members they serve. It is ACU's third consecutive appearance on the list, following the 2024 and 2025 honors.

Forbes Best-In-State Credit Union 2024 Forbes Best-In-State Credit Union 2025
See the Forbes list

Strength You Can Verify

Independent rating agencies, national associations, and Visa itself have recognized the way ACU manages member money.

BauerFinancial 5-Star Rating

BauerFinancial, Inc. independently rates ACU 5 stars for financial stability and strength.

Federal Credit Union of the Year 2005

Named Federal Credit Union of the Year by the National Association of Federal Credit Unions (NAFCU).

Raddon Crystal Performance Awards

Recognized by Raddon Financial Group for excellence in financial performance and member service.

Visa Lowest Fraud Rate Award

Recognized by Visa for maintaining one of the lowest fraud rates in the industry, protecting member assets.

Dora Maxwell Social Responsibility Award

Honored with the Dora Maxwell Social Responsibility Community Service Award for community impact.

FSCC Shared Branching Secret Shop Award

Recognized by the Financial Service Centers Cooperative for outstanding shared-branching member service.

A Story Worth Telling Well

The industry has also recognized how we tell the ACU story.

NAFCU

National Association of Federal Credit Unions
Best Promotional Campaign

MAC Awards

Marketing Association of Credit Unions
Best Broadcast and Video Best Coordinated Advertising Campaign Best Social Media Best Brochure Best Website Logo Direct Mail Outdoor Advertising Plastic Card Design Product and Service Brochures Newsletter

CUES Golden Mirror Awards

Credit Union Executives Society
Segmented Marketing Direct Mail Humor Radio Coordinated Campaign

NWCUA Spectrum Awards

Northwest Credit Union Association
Print Brochure and Member Packets Website Direct Mail Coordinated Campaign

Recognized Where We Live

Local chambers of commerce have honored the role ACU plays in the South Sound business and military communities.

Lakewood Chamber Business of the Year

Named Business of the Year by the Lakewood Chamber of Commerce, recognizing ACU's contribution to the local business community.

Tacoma Chamber Military Supporter Spotlight Award

Honored by the Tacoma Chamber with its Military Supporter Spotlight Award for ACU's ongoing support of the military community.

The Units We Serve, Serving Us Back

For seventy years ACU has banked the units of Joint Base Lewis-McChord. These certificates of appreciation come from the commands and communities we serve, and we treasure every one.

I Corps
Certificate of Appreciation
4th Stryker Brigade Combat Team
Certificate of Appreciation
Madigan Healthcare System
Certificate of Appreciation
47th Combat Support Hospital
Certificate of Appreciation
593rd Special Troops Battalion
Certificate of Appreciation
The Raider Brigade
Certificate of Appreciation
Task Force Phoenix
Certificate of Appreciation
Blackhawk Squadron
Certificate of Appreciation
Night Stalker Association
Certificate of Appreciation
8th Brigade Army ROTC
Certificate of Appreciation
Washington Army National Guard
Certificate of Appreciation
The Adjutant General Corps Regimental Association
Certificate of Appreciation
J-9 Joint Service Support
Certificate of Appreciation
Morale, Welfare, and Recreation
Certificate of Appreciation
Enlisted Spouses Club
Certificate of Appreciation
Employer Support of the Guard and Reserve
Certificate of Appreciation
The Commander's Certificate
Go Direct
Community Ambassador

What the Awards Mean for Members

Trophies do not open accounts or approve loans. Here is what this recognition actually translates to for the people who bank here.

Independent Validation

Ratings agencies like BauerFinancial verify ACU's financial stability and strength on their own terms. Nobody at ACU grades that homework.

Security You Can Measure

The Visa Lowest Fraud Rate Award reflects one of the lowest fraud rates in the industry, which means your accounts and cards are measurably better protected.

Service Worth Talking About

Forbes Best-In-State rankings are driven by member feedback. ACU's 2024, 2025, and 2026 appearances came from members saying so, not from an application we filled out.

★★★★★
“I love being a member of ACU. The member service at each branch is exceptionally people friendly. They offer more checking and savings options than traditional banks.”
Jordan K.
Lakewood Branch

Awards and Recognition FAQ

Answers to the questions people ask most about ACU's awards and what they mean.

America's Credit Union has been named a Forbes Best-In-State Credit Union for Washington in 2024, 2025, and 2026, holds a 5-Star rating from BauerFinancial, and was named Federal Credit Union of the Year by NAFCU in 2005. ACU has also earned the Visa Lowest Fraud Rate Award, Raddon Crystal Performance Awards, the Dora Maxwell Social Responsibility Award, and more than 20 certificates of appreciation from military units at Joint Base Lewis-McChord.
The Forbes Best-In-State Credit Unions list is an annual Forbes ranking of the top credit unions in each state, based on feedback from the members they serve. America's Credit Union was named to the list for Washington in 2024, 2025, and 2026, three consecutive years.
BauerFinancial, Inc. is an independent firm that rates the financial stability and strength of banks and credit unions. Its 5-star rating is the highest it awards. America's Credit Union is rated 5 stars by BauerFinancial, an independent assessment of the credit union's financial stability and strength.
America's Credit Union was founded at Fort Lewis in 1954 and has served the units of Joint Base Lewis-McChord for decades of on-base service. Commands including I Corps, Madigan Healthcare System, and the 4th Stryker Brigade Combat Team have presented ACU with certificates of appreciation for that service.
Federal Credit Union of the Year is a national honor presented by the National Association of Federal Credit Unions (NAFCU). America's Credit Union received the award in 2005, recognizing it among federally chartered credit unions nationwide.
Yes. Awards and ratings are independent validation of service, security, and stability. BauerFinancial's 5-star rating verifies financial strength, the Visa Lowest Fraud Rate Award reflects measurable security, and Forbes Best-In-State rankings are driven by feedback from the members a credit union serves.

Disclosures

Awards and ratings reflect the periods in which they were granted and are not a guarantee of future performance. Forbes list membership is determined by Forbes and its research partner; see forbes.com for methodology. BauerFinancial ratings are independent assessments by BauerFinancial, Inc. America's Credit Union is a federally chartered credit union insured by the NCUA up to $250,000 per ownership category. Membership required. NMLS #449181. Equal Housing Lender.

Bank Where the Recognition Is Earned

Awards come from one place: how members are treated. Become a member-owner and see for yourself.

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