Skip the Dealership. We Find Your Car.
ACU Auto Concierge gives you a real person who locates your vehicle, negotiates the price, and handles the paperwork - so you never sit in a finance office again.
How It Works
Three Steps. Zero Dealership Pressure.
Tell us what you want. We handle the search, the negotiation, and the paperwork. You show up to drive.
Find Your Ride
Schedule an appointment with our Auto Concierge. Tell us the make, model, and features you want - and get pre-approved for financing at the same time.
Test Drive
We locate your vehicle and negotiate the price. You kick the tires and take it for a test drive - no sales pressure, no back-and-forth with a finance manager.
Pick Up and Go
Sign your papers and get on the road. Financing is already in place through ACU, so there is no waiting and no surprises at the closing table.
What We Handle
More Than Just Finding a Car
The Auto Concierge service removes the parts of car buying that waste your time and cost you money.
Vehicle Sourcing
We search dealer inventories, auctions, and networks to find the exact vehicle you described - new or used autos, motorcycles, and RVs.
Price Negotiation
Our concierge negotiates the vehicle price on your behalf, so you get a fair deal without the back-and-forth pressure of a dealership sales floor.
Trade-In Advocacy
Along with negotiating the price on your new vehicle, we fight hard to get you a fair value on your trade-in - not the lowball offer you would get on the lot.
Pre-Approved Financing
Get pre-approved for your ACU auto loan during your first appointment. Walk into any test drive knowing exactly what you can afford and at what rate.
What We Find
Cars, Trucks, Motorcycles, RVs, and More
The Auto Concierge service is not limited to standard cars. Tell us what you need and we will find it.
New and Used Autos
Cars, trucks, SUVs - current model year or used. We search across dealer networks to match your preferences and budget.
Motorcycles
Sport bikes, cruisers, touring models. The concierge sources the ride you want and negotiates a fair price.
RVs and Motorhomes
Recreational vehicles, motorhomes, boats, and travel trailers. Finance the adventure that fits your lifestyle.
Why Auto Concierge
What Members Gain by Skipping the Lot
Every advantage of buying through a credit union, with none of the dealership friction.
Save Hours of Time
No visiting multiple lots, no sitting in waiting rooms, no back-and-forth with sales managers. We do the legwork.
No Dealer Markup
Your financing comes from ACU, not a dealership finance office. That means no hidden markup on your rate.
Expert Negotiation
Our concierge negotiates vehicle price and trade-in value on your behalf. You get the outcome without the confrontation.
A Real Person
Not a chatbot, not a form. Your concierge is a real ACU team member who knows the local market and works for you, not a commission.
No Extra Cost
The Auto Concierge service is available to ACU members at no additional fee. You get the benefit of expert vehicle sourcing without a separate charge.
Pre-Approval Included
Know your budget before the search begins. We handle pre-approval during your first appointment so you shop with confidence.
“This place is AMAZING. They are prompt, professional, and fun. Definitely go above and beyond what is expected. I cannot imagine using a different institution.”
Research Tools
Do Your Homework Before You Talk to Us
These independent resources help you research pricing, reviews, and vehicle history before your concierge appointment.
Kelley Blue Book
Vehicle pricing, trade-in values, and expert reviews to benchmark fair market value.
Visit KBB →Edmunds
True cost to own, dealer pricing transparency, and side-by-side vehicle comparisons.
Visit Edmunds →Car and Driver
In-depth road tests, reliability ratings, and expert buying guides for every category.
Visit Car and Driver →Common Questions
Auto Concierge Questions, Answered
Everything you need to know before scheduling your appointment.
Stop Spending Weekends at Dealerships
Schedule a free appointment with ACU's Auto Concierge. We find the car, negotiate the price, and handle the financing - you just show up to drive.
Auto Concierge service is available to ACU members. Vehicle availability, pricing, and terms are subject to dealer inventory and market conditions. ACU Auto Concierge locates vehicles and facilitates the purchase process but does not act as a licensed dealer. Financing subject to credit approval. ACU membership with $25 membership pledge required. America's Credit Union NMLS 449181.