Meet Your Home Loan Team
Buying or refinancing is a big step. ACU's Home Loan Consultants guide members nationwide through every part of it, with real relationships and answers you can trust.
Meet the Home Loan Consultants
Experienced, dedicated, and ready to help. Reach any of our consultants directly, or call the mortgage line at 253-591-6871.
Frennie Benigno
Frennie was born on Maui and grew up in both Hawaii and Washington. While she considers both places home, her husband and three children have planted their roots in the Pacific Northwest. She has a real passion for the mortgage business and is excited to be part of such an experienced team. Helping members achieve their homebuying goals and coaching them through the process is the most rewarding part of her job. Frennie has also coached youth and high school cheerleading in the Spanaway community for ten years, and she enjoys spending time with family and friends, cooking, entertaining, and crafting.
Sarah Haygood
Born and raised on the beautiful island of Oahu, Hawaii, Sarah brings the warmth and spirit of aloha to everything she does. In 2016 she made the Pacific Northwest her new home, relocating to Washington with her two children. Sarah began her journey in the mortgage industry as a loan originator and later expanded her expertise into mortgage servicing. With a deep passion for helping others and a strong foundation in lending, she is dedicated to guiding members through every step of the homebuying process. When she is not helping members achieve their homeownership dreams, Sarah enjoys reading, experimenting in the kitchen, baking, and spending quality time with family and friends.
Mark Seeley
With over 20 years of experience in the mortgage industry, Mark has developed a strong background in mortgage operations, underwriting, credit risk, capital markets, and loan production. Since starting his mortgage journey in 2004, Mark has been dedicated to leading mortgage teams to help clients and credit union members navigate their financial journeys. Outside the office, Mark loves spending time with his family and is an avid Seattle sports fan, with a particular passion for the Seattle Kraken. Originally from the Carolinas, Mark relocated to the Pacific Northwest in 2018 and calls Olympia, Washington home.
Connect with Mark on LinkedInHome Loans for Every Stage
Whether you are buying, refinancing, or tapping the equity you have built, your consultant matches you with the right program.
Purchase & Refinance
Finance your next home or refinance your current loan with competitive rates and a consultant who explains every option along the way.
Learn MoreVA Loans
As a lender rooted in the military community, ACU helps eligible service members and veterans use their VA home loan benefit with confidence.
Learn MoreHome Equity
Put the equity in your home to work for renovations, consolidation, or major expenses with flexible home equity programs.
Learn MoreHow to Get Started
Three simple steps stand between you and your home loan, with a consultant beside you the whole way.
Reach Out
Call a consultant directly using the numbers above, or reach the mortgage line at 253-591-6871. We will listen first and point you the right way.
Get Pre-Qualified
Apply online or by phone, before or after you find a home. Pre-qualification helps you shop with a clear budget and negotiate with confidence.
Close With Confidence
Your consultant guides you from application to keys, keeping you informed at every step so closing day holds no surprises.
A Partner, Not a Call Center
You get a named consultant who knows your goals and your market, from the first call through the day you get your keys.
Your Own Home Loan Consultant
You work with one named consultant from application to closing, so you always know who to call.
Direct Phone Access
Each consultant lists a direct line, so you reach your person by name instead of a phone menu.
Decades of Experience
From loan origination to underwriting leadership, our team brings deep expertise to every application.
One Point of Contact
Your consultant stays with you from the first question to closing, so you are never handed off.
In-House Decisions
Underwriting happens at ACU, so your loan moves quickly and your questions get straight answers.
Guidance From Application to Closing
We keep you informed at each milestone so the path to your keys stays clear and free of surprises.
Working With the Mortgage Team
Answers to the questions members ask most when they start their home loan.
Disclosures
All loans subject to credit approval. Membership required. America's Credit Union is a federally chartered credit union insured by the NCUA. NMLS #449181. Individual consultant NMLS numbers are listed with each team member. Equal Housing Lender.
Let's Get You Home
Reach a Home Loan Consultant directly, or start your application online. Either way, you have a partner from application to closing.